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Emergency Relief

ER

Our Emergency Relief is available for all families and individuals living in the City of Knox and those that are homeless.   

Pop into our Emergency Relief Centre (136 Boronia Road, Boronia) or give us a call (Ph: 9761 1325) for a non-judgemental, confidential chat.

Through our Emergency Relief service we can provide:

  • Food relief (including fresh fruit, vegetables, meat)
  • Food Parcels tailored for homeless people
  • Pet food
  • Mail holding service
  • Shower Program
  • Personal Packs
  • Hair cuts (during breakfast)
  • Prescription Vouchers
  • Transport Assistance
  • Energy Assistance and Advocacy
  • No Interest Loan applications
  • Tax Help (July to October)
  • Short term case work
  • Educational Assistance
  • Digital equality and tech advice
  • Information and referral to other local support services (as relevant)
  • Out of hours food pantry (coming soon)

Feel free to turn up or call anytime between 10am and 3pm, Mondays, Tuesdays, Thursdays and Fridays.

 No appointments necessary.

Our services are available to all Knox City community members. You DO NOT need to be on any form of concession or health care card to access support. For privacy purposes only we do request that you bring some form of ID. 

 

 

Knox Emergency Relief Network

Knox Infolink coordinates the Knox Emergency Relief Network (KERN).

KERN is community network of Emergency Relief providers operating within Knox or providing services for those in Knox. The KERN Terms of Reference are avialable for review here: KERN ToR

Groups, organisations or community members interested in joining KERN, can contact Anne via email: or phone: 9761 1325.


Knox Emergency Relief Network

For list of all Emergency Relief services available across the City of Knox: Emergency Relief Support Services Pamphlet

For Christmas holiday period closure and reopen dates of all Emergency Relief services across the City of Knox: 2024 Christmas Closure Knox Emergency Relief Support services

For list of Emergency Relief services available outside of the Knox area: Emergency Relief Agencies outside Knox